GoSouthernMD.com Portable Concentrator Maintenance Service Guide

GoSouthernMD.com Portable Oxygen Concentrator Maintenance Service Guide

To ensure the best quality service to our customers, GoSouthernMD.com will assist the following tasks on the maintenance of your portable oxygen concentrator after the manufacturer warranty is up.  If you need the date of your warranty then contact our customer service department at 855-528-2539.*

For a Flat rate of $499 each year, we will do the following services on your out of warranty Portable Oxygen Concentrator:

1. GoSouthernMD.com Shipping Department will work together with you on the details of shipping your portable oxygen concentrator.
2. Ship you a similar portable oxygen concentrator to use while we ship YOUR portable concentrator back to the manufacturer for checkup. This ensures that you do not lose the quality of life generated by your purchase from GoSouthernMD.com.
3. The manufacturer will perform the following tests which will be below once your portable concentrator is received:
• Replace HEPA filter.
• Replace compressor intake filter.
• Replace 9V battery
• Verify Pulse Mode Operation
• Check Flow Rate, Purity and Alarm function (replace if needed)
• Perform electrical safety tests on all electronics.
• Record the hours of your portable oxygen concentrator

GoSouthernMD.com will be available through the entire process of your portable oxygen concentrator maintenance service until it is FULLY completed to your satisfaction!

GoSouthernMD.com Portable Oxygen Concentrator Maintenance Service Plans

• Free maintenance service through the life of the manufacturer's warranty policy.
• Additional year of maintenance service for $449.
• Additional 2 years of maintenance service for $699.

* GoSouthernMD.com Portable Oxygen Concentrator Maintenance Service is only available for portable concentrators purchased from GoSouthernMD.com

Please contact our customer support at 855-528-2539 with any questions or concerns.